Euronics
eRetail brand
Euronics, a high-on-demand brand in hygiene and washroom automation solutions is well known for its premium product offerings like hand dryers, soap dispensers, and more within the B2B consumer ecosystem. However, when the brand decided to scale its B2C business revenue on the marketplace, it encountered a few challenges in terms of ensuring seamless business operations as well as grappling with limited visibility, low engagement, and stagnant conversions. To overcome these hurdles and drive substantial revenue growth, Euronics partnered with GreenHonchos to revamp its marketplace strategy.
Business Challenges
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Limited product exposure and discovery on marketplaces
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Struggled to engage with customers and convert marketplace traffic into sales
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Inconsistent B2C business growth compared to growing demand and revenue in the B2B ecocircle
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eCommerce-centric content approach to help consumers know more about product USPs in the digital setting
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Inventory management and multi-regional availability impacting a seamless last-mile consumer experience
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Lack of strategic approach in terms of product launches and pricing strategy to maximize revenue on marketplaces
GH Solutioning
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Positioned inventory across four key Indian states based on geographic demand & volume
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Captured 60-70% of top-ranking keywords in product categories like hand dryers and soap dispensers and ensured Euronics ranked prominently on search pages
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Leveraged Product Listing Ads (PLA), Product Category Ads (PCA), and display marketing to boost visibility and CTR
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Used tools like Amazon Brand Analytics and Movers & Shakers to optimize listings and reduce cost-per-click
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Analyzed competitors’ pricing to fine-tune Euronics' pricing strategy while maintaining profitability
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Participated in high-visibility programs like Deal of the Day (DOTD) and Limited-Time Offers, increasing traffic and conversions
-
Revamped PDPs with lifestyle-driven creatives, easy installation steps, and technology highlights to improve customer engagement
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Developed multiple creatives for individual products, catering to varied customer journeys
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Launched storytelling ads highlighting product functionality, increasing video CTR and conversions featuring Hrithik Roshan as a brand ambassador
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Enhanced product detail pages with informative, engaging A+ content, leading to higher conversion rates
To address challenges in B2C marketplace growth, Euronics partnered with GreenHonchos (GH) to boost visibility, engagement, and conversions. GH devised a multi-faceted approach to address Euronics' marketplace challenges, starting with strategic inventory planning. By analyzing geographic demand, inventory was positioned across four key states in India, expanding product reach and achieving a remarkable 3x revenue growth within the first four months. To enhance visibility, the team focused on capturing 60-70% of top-ranking keywords in product categories like hand dryers and soap dispensers, ensuring Euronics consistently appeared in top search results. A comprehensive 360° marketing strategy was implemented, utilizing Product Listing Ads (PLA), Product Category Ads (PCA), and display ads, which boosted brand exposure and improved click-through rates by 3%.
Leveraging tools like Amazon Brand Analytics and Movers & Shakers, SEO and Ad optimization efforts were intensified, reducing cost-per-click from ₹80 to ₹30 and significantly enhancing ROI. Competitor pricing analysis was conducted to refine Euronics’ pricing strategy, ensuring competitive pricing while maintaining profitability. Promotional activities such as participation in high-visibility programs like Deal of the Day (DOTD) and Limited-Time Offers were introduced, driving increased customer engagement and sales during these events.
To improve engagement, product pages were enhanced with detailed infographics, lifestyle- driven visuals, and easy-to-follow installation steps, addressing customer concerns effectively. A/B testing featuring Hrithik Roshan as a brand ambassador significantly increased CTR and boosted consumer interest. Targeted creatives were developed for individual products, catering to diverse customer behaviours and purchase journeys, while storytelling-driven video ads were launched to highlight product functionality and family-oriented themes, increasing engagement and conversions. Additionally, A+ content was created to provide in-depth product information, enhancing customer trust and facilitating better purchase decisions, resulting in improved product conversion rates. The results of GreenHonchos' strategic efforts were transformative for Euronics' marketplace performance. Within just four months, the brand achieved a 3x revenue growth, which further accelerated to an impressive 6x growth by the sixth month.
In today's competitive eCommerce landscape, marketplaces are no longer a supplementary channel but a critical growth driver. A well-optimized marketplace strategy ensures visibility, engagement, and conversions while building long-term brand equity. Together, these efforts propelled Euronics to new heights, establishing it as a leader in its category and demonstrating the power of data-driven marketplace strategies in achieving sustained business growth. GreenHonchos' tailored marketplace strategies enabled Euronics to scale its B2C business effectively. By integrating data-driven insights, innovative marketing tactics, and operational efficiencies, Euronics achieved unparalleled growth. This case study highlights the importance of a comprehensive marketplace strategy for retail brands aiming to thrive in the digital commerce era.
Business Challenges
-
Limited product exposure and discovery on marketplaces
-
Struggled to engage with customers and convert marketplace traffic into sales
-
Inconsistent B2C business growth compared to growing demand and revenue in the B2B ecocircle
-
eCommerce-centric content approach to help consumers know more about product USPs in the digital setting
-
Inventory management and multi-regional availability impacting a seamless last-mile consumer experience
-
Lack of strategic approach in terms of product launches and pricing strategy to maximize revenue on marketplaces
GH Solutioning
-
Positioned inventory across four key Indian states based on geographic demand & volume
-
Captured 60-70% of top-ranking keywords in product categories like hand dryers and soap dispensers and ensured Euronics ranked prominently on search pages
-
Leveraged Product Listing Ads (PLA), Product Category Ads (PCA), and display marketing to boost visibility and CTR
-
Used tools like Amazon Brand Analytics and Movers & Shakers to optimize listings and reduce cost-per-click
-
Analyzed competitors’ pricing to fine-tune Euronics' pricing strategy while maintaining profitability
-
Participated in high-visibility programs like Deal of the Day (DOTD) and Limited-Time Offers, increasing traffic and conversions
-
Revamped PDPs with lifestyle-driven creatives, easy installation steps, and technology highlights to improve customer engagement
-
Developed multiple creatives for individual products, catering to varied customer journeys
-
Launched storytelling ads highlighting product functionality, increasing video CTR and conversions featuring Hrithik Roshan as a brand ambassador
-
Enhanced product detail pages with informative, engaging A+ content, leading to higher conversion rates
BUSINESS IMPACT
- 63% Reduction in CPC leading to improved ROI
- 6X Revenue growth scaled within 6 months
- 70% Top ranking keywords captured on Amazon for enhanced visibility
- 3% Average CTR consistently across ad creatives
- 56% Products ranked within Amazon’s top 100
- 20% Products ranked within Amazon’s top 20
Achieving the milestone of Rs. 100 crore a month to become a part of the elite Big Billion Mall Club, within the inaugural year gave us wings to soar higher into Phase 2 of development. It also solidified our position as a premier shopping destination in Bengaluru.
Muhammed Ali
(CEO of Forum Malls)
Think Digital.
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